Shipping & Lead Times
At Seven Bonde, every piece is selected and prepared with care. Whether you’re furnishing a restaurant, hotel, office, or home, we work to ensure your order arrives safely and as efficiently as possible.
Order Processing & Delivery Times
Unless otherwise noted on the product page, in-stock items typically ship and arrive within 7–10 business days.
Some specialty products or custom finishes may require additional lead time. Estimated shipping timelines will be noted on the individual product page whenever applicable.
Once your shipment is ready, our delivery partner will contact you to schedule delivery. To avoid additional fees or return shipping, delivery appointments should be accepted promptly.
Backordered Items
Occasionally, high-demand products may be temporarily backordered.
Unless otherwise noted, backordered items typically require a minimum lead time of approximately 16 weeks before shipment.
If your order includes a backordered item, we’ll keep you updated throughout the process.
Shipping Methods
Shipping methods are determined by the size and weight of your order.
- Smaller items typically ship via UPS, FedEx, or USPS.
- Larger furniture pieces ship through one of our professional freight partners.
Depending on your order, you may receive shipments from multiple carriers.
Freight Delivery
Most furniture orders are delivered via curbside freight delivery within the contiguous United States.
Freight delivery includes: • Pre-scheduled delivery appointment • Delivery to the curb or driveway • Signature upon delivery
Please note: • Customers must be available to receive the shipment. • Furniture is not unpacked or assembled. • Packaging, pallets, or crates may be left for customer disposal.
Delivery Notifications
You’ll receive shipping confirmation and tracking information once your order leaves our warehouse.
For freight deliveries, our carrier will contact you at least 36 hours before delivery to schedule an appointment.
Please note: • Evening and weekend delivery is generally unavailable. • If delivery cannot be accepted within 48 hours of carrier contact, storage fees may apply.
Multiple Item Orders
To help minimize shipping costs and ensure everything arrives together, orders containing multiple products are generally held until all items are available.
If you’d prefer to receive available items sooner, please contact our customer support team before shipment. Additional shipping charges may apply for split deliveries.
Shipping Address Changes
If shipping information needs to be updated after an order has been placed—or if a shipment must be rerouted while in transit—additional carrier reconsignment fees may apply.
Shipping Rates
Shipping charges are calculated during checkout based on your order and destination.
Certain oversized or exceptionally large products may require additional handling charges, which will be clearly communicated prior to shipment.
Inspecting Your Order
Please inspect your shipment immediately upon delivery.
If you notice any damage, missing items, or shipping discrepancies: • Note any visible damage before signing for the shipment whenever possible. • Contact Seven Bonde as soon as possible. • All shipping damage, manufacturing defects, or incorrect shipments should be reported within 14 days of delivery.
Prompt notification allows us to quickly arrange replacement parts or products when appropriate.
Expedited Shipping
At this time, expedited shipping is not available for furniture orders due to the size and nature of our products.
Questions?
If you have questions about shipping, delivery timelines, or a current order, our team is happy to help.
Email: support@sevenbonde.com
